Secure and convenient delivery options across the European Union, as well as in-store pickup at our Dubrovnik location.
SHIPPING INFORMATION
We offer safe and reliable delivery of Bural products within the European Union and selected countries worldwide.
All shipping costs are automatically calculated at checkout based on your delivery address and package weight.
SHIPPING PROVIDER
Orders are shipped via Croatian Post (Hrvatska pošta) or another courier service when required.
If your order cannot be shipped by Croatian Post, we will contact you before dispatch to confirm alternative arrangements.
ORDER PROCESSING TIME
Orders are processed within 1–3 business days.
Processing time may vary during holidays or promotions.
TRACKING INFORMATION
Once your order has been dispatched, you will receive a confirmation email with a tracking number, allowing you to monitor the shipment until delivery.
INTERNATIONAL DELIVERIES (OUTSIDE THE EU)
We ship to selected countries worldwide.
If your country is not available at checkout, contact us at buraldubrovnik@gmail.com and we will try to arrange a delivery.
DELIVERY TIMES
Delivery times depend on the destination country and postal service.
Typical delivery estimates:
Please note that delivery delays may occur due to customs procedures or external factors beyond our control.
SHIPPING ISSUES
Please contact us if:
We will assist you in resolving the issue with the shipping provider.
STORE PICKUP (Click & Collect)
If you prefer, you may pick up your order in person at our store:
“Terra Croatica” / Bural Store
17 Od Puča Street
20000 Dubrovnik, Croatia
Pickup Details
For any questions regarding shipping or store pickup, please contact us:
buraldubrovnik@gmail.com
STORE PICKUP – DUBROVNIK
Prefer to pick up your order in person? You’re welcome to collect it at our flagship store::
TERRA CROATICA / BURAL store
ULICA OD PUČA 17
20000 DUBROVNIK , CROATIA
Our secure payment gateway ensures that your personal and financial information remains private.
Apurchase might not meet your expectations? We offer hassle-free returns to ensure your complete satisfaction
From the moment you place your order, we prioritize getting your items to you swiftly.
