Introduction

This Privacy Policy explains how Viribus Unitis d.o.o., owner of the brand Bural, collects, uses, stores, and protects your personal data when you visit or interact with www.bural.eu.

We process your data lawfully, fairly, and transparently, in accordance with the General Data Protection Regulation (GDPR) and applicable Croatian and EU laws.

Data Controller

Viribus Unitis d.o.o.
Josipa Kosora 34, 20000 Dubrovnik, Croatia
VAT ID (OIB): 28573789101
Email: buraldubrovnik@gmail.com

Personal Data We Collect

a) Data you provide directly

• Name and surname
• Email address
• Phone number
• Delivery address
• Billing information
• Messages sent via contact forms or email

b) Data collected automatically

Through cookies and analytics tools, we may collect:

• IP address
• Device and browser information
• Pages viewed and time spent on the site
• Referring URLs
• Interaction with emails or ads

c) Payment data

All transactions are securely processed through Stripe.
We do not receive or store your credit card details.

Why We Collect Your Data

We process personal data for the following purposes:

• Processing and delivering orders
• Customer support and communication
• Sending order confirmations and service notifications
• Website security and functionality
• Analytics and user experience improvements
• Compliance with legal and accounting obligations

Legal Basis for Processing

We process your personal data based on:

• Contract performance (e.g., completing an order)
• Legal obligation
• Legitimate interest (improving services, fraud prevention)
• Consent (newsletter, analytics cookies)

You may withdraw your consent at any time.

Who We Share Your Data With

We only share your data with trusted third parties when necessary:

• Delivery services (e.g., Croatian Post)
• Payment processor (Stripe)
• IT and hosting partners
• Legal authorities, when required

We never sell personal data.

Data Retention

Personal data is retained only as long as necessary:

• Transaction data: 10 years (legal requirement)
• Customer support communication: up to 1 year
• Newsletter data: until you unsubscribe
• Cookies: according to our Cookie Policy

Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion (“right to be forgotten”)
• Restrict processing
• Request data portability
• Object to processing
• Withdraw consent at any time

To exercise your rights, email us at buraldubrovnik@gmail.com.

Cookies

We use cookies to enhance functionality, security, and analytics.
For details, see our Cookie Policy.

Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version becomes effective upon publication.

Contact

If you have questions regarding this Privacy Policy, contact us at:
buraldubrovnik@gmail.com

Contact Information

For questions regarding these Terms, please contact us at:
buraldubrovnik@gmail.com